By creating an account with TRC Logistics LLC ("Company," "we," "us," or "our"), you agree to the following Communication Terms & Conditions regarding text messages (SMS/MMS) and phone calls. These communications are essential for providing services, updates, and information related to your orders, projects, or business with us.
1
Consent to Receive Text Messages and Phone Calls
1.1 By signing up for our services and creating an account, you provide express written consent to receive text messages and phone calls from TRC Logistics LLC. These may be sent manually or using an automated system, for purposes including, but not limited to:
- Updates on your orders or projects
- Clarification or follow-up regarding ongoing work
- Notifications about delays, changes, or required actions
- Account-related alerts including billing and security
- Service-related reminders and essential support
1.2 Types of SMS Communications you may receive include:
- Permit status updates
- Document request reminders
- Project confirmations
- Billing-related alerts
- Service disruption or delay notifications
1.3 Message Frequency: Message frequency may vary depending on the type of service or account activity. You may receive up to 10–20 SMS messages per day related to your orders or account.
1.4 You understand that these communications are transactional or informational in nature. Marketing texts will only be sent with your separate, explicit consent.
2.1 Standard message and data rates may apply, depending on your wireless carrier's plan. These charges are your sole responsibility.
2.2 Fees may vary depending on whether you are located domestically or internationally when messages are received.
3
Opt-In and Opt-Out Methods
3.1 You may opt in to receive SMS messages through:
- Online form submissions
- Verbal consent during a call
- Paper or digital consent forms
3.2 You may opt out of text messaging at any time by replying "STOP" to any message. Upon receipt, we will process your opt-out request promptly and cease all further text communications unless legally required.
3.3 To revoke consent or update preferences, you may also contact us at:
3.4 If you need assistance, reply "HELP" to any message, or contact us using the details above.
4
Accuracy of Contact Information
4.1 You are responsible for maintaining accurate, up-to-date contact details in your account. Failure to do so may impact our ability to communicate essential updates and services.
4.2 TRC Logistics LLC is not responsible for any missed communications due to outdated or incorrect contact information.
5
SMS Privacy and Data Use
5.1 Information obtained as part of the SMS consent process (such as phone numbers) will not be shared with third parties for marketing purposes.
5.2 We are committed to safeguarding your privacy. Please review our Privacy Policy and Terms & Conditions for more information on how we collect, store, and use your data.
6.1 All communications are compliant with applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and other federal, state, and local laws.
7.1 TRC Logistics LLC reserves the right to update or modify these terms at any time. Updates will take effect immediately upon posting to our website. Your continued use of our services constitutes acceptance of the updated terms.
If you have questions about these terms or wish to report a communication issue, please contact us: