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Once an order is created and pre-charged, if the client decides to cancel any remaining permits or other products that have not yet been applied for, the pre-charged amount will be adjusted. The client will only be charged for the permits or products that were applied for or received. If a permit or product is applied for but not yet received, only the application fee will be charged. Once a permit or product is issued and provided to the client, the transaction is final, and no refunds will be granted.
Clients can cancel permits or other products that have not yet been applied for. However, once permits or products are applied for or received, they cannot be canceled, and the client will be charged for those permits or products. Any cancellation will only apply to items that have not yet been processed.
Permits or other products are delivered electronically via email to the contacts provided in the order. Invoices will be sent separately to the billing email associated with the client's profile.
Our company does not store any card or payment information. All payment data, including card details, is securely processed and stored by Stripe. For more information on how Stripe handles and protects your payment information, please refer to Stripe’s Privacy Policy.
When an order for permits or any other products is requested by the client, it serves as approval for charges to the card on file. No additional phone confirmation is required. The card on file will be pre-charged, and once all permits or products are delivered, the final amount, including service fees, application fees, and state fees, will be charged. By placing an order, the client authorizes charges to be made against the card on file for the total amount.
By creating an account with TRC Logistics LLC ("Company," "we," "us," or "our"), you agree to the following Communication Terms & Conditions regarding text messages (SMS/MMS) and phone calls. These communications are essential for providing services, updates, and information related to your orders, projects, or business with us.
1.1 By signing up for our services and creating an account, you provide express written consent to receive text messages and phone calls from TRC Logistics LLC. These may be sent manually or using an automated system, for purposes including, but not limited to:
1.2 Types of SMS Communications you may receive include:
1.3 Message Frequency:
Message frequency may vary depending on the type of service or account activity. For example, you may receive up to 10–20 SMS messages per day related to your orders or account.
1.4 You understand that these communications are transactional or informational in nature. Marketing texts will only be sent with your separate, explicit consent.
2.1 Standard message and data rates may apply, depending on your wireless carrier's plan. These charges are your sole responsibility.
2.2 Fees may vary depending on whether you are located domestically or internationally when messages are received.
3.1 You may opt in to receive SMS messages through:
3.2 You may opt out of text messaging at any time by replying "STOP" to any message. Upon receipt, we will process your opt-out request promptly and cease all further text communications unless legally required.
3.3 To revoke consent or update preferences, you may also contact us at:
3.4 If you need assistance, reply "HELP" to any message, or contact us using the details above.
4.1 You are responsible for maintaining accurate, up-to-date contact details in your account. Failure to do so may impact our ability to communicate essential updates and services.
4.2 TRC Logistics LLC is not responsible for any missed communications due to outdated or incorrect contact information.
5.1 Information obtained as part of the SMS consent process (such as phone numbers) will not be shared with third parties for marketing purposes.
5.2 We are committed to safeguarding your privacy. Please review our Privacy Policy and Terms & Conditions for more information on how we collect, store, and use your data.
6.1 All communications are compliant with applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and other federal, state, and local laws.
7.1 TRC Logistics LLC reserves the right to update or modify these terms at any time. Updates will take effect immediately upon posting to our website. Your continued use of our services constitutes acceptance of the updated terms.
If you have questions about these terms or wish to report a communication issue, please contact us: